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Hosting Terms

Pricing and GST

Listed plan, mailbox and website-package prices exclude GST. GST is collected only after registration is completed and GST collection is enabled. When enabled, checkout shows the applicable tax, billing state and final payable total before payment. Each saved order retains the price and tax snapshot agreed at checkout; later pricing changes do not change that order.

Account verification and activation

After payment, clients must verify email and WhatsApp, complete their profile and submit an identity or business document for manual KYC review. Products remain inactive until approval and setup. Access links are provided only for active products in the authenticated dashboard. KYC approval is an internal service-activation review and is not a government identity certification. Do not submit Aadhaar; it is not requested in this process.

What you are buying

Each hosting purchase covers 12 months. The monthly figure is the annual price divided by 12. Website packages are one-time purchases with the scope shown at checkout. Your selected plan, website package, and full payable amount are shown before payment.

Setup and delivery

After payment, email hello@verityhost.online with your order reference, domain, and website or content details. Our team arranges setup after receiving the required information. A paid order does not mean a website is already deployed. No fixed deployment time is promised before reviewing your requirements.

Free SSL

SSL certificate setup is included with every hosting package for hosted domains after domain ownership and DNS access are confirmed.

Plan resources

Website count and storage limits are listed on each plan. Storage covers website files and databases. Hosting uses shared resources. Sustained high-resource applications may require a different plan. Contact us before buying if your project needs dedicated resources, a custom runtime, or a migration.

Website packages

The landing-page package covers one focused page and one revision round. The single-page package covers up to six sections and one revision round. The five-page package covers up to five informational pages and two revision rounds. You supply text and images. These packages use a selected layout. Custom applications, store product entry, paid themes and plugins, domain registration, and business email are separate.

Premium Email

Premium Email costs ₹588 per mailbox for 12 months. It uses your domain after ownership and DNS access are verified. Our team provisions mailboxes and provides connection details. It supports compatible IMAP, POP and SMTP email applications. Browser mailbox login is not provided. Domain registration and commercial mail-app licenses are separate. This service is intended for ordinary business correspondence. Bulk marketing, spam, and abusive sending are not permitted. Keep mailbox passwords private.

Migration, repair and other quoted services

A quote request is an enquiry. We review the website, scope, required access and fee before agreeing to start work. Migration, malware cleanup, performance improvements and other repairs depend on the platform, available backups and the cause of the issue. We agree the changes and verification process before changing a live site. Any third-party review or blocklist decision remains with that provider.

Included business CRM and initial SEO

Business Starter, Business Plus and Agency Pro include one basic CRM workspace per purchase email, with up to 1,000 lead and customer records during an active paid hosting term after contact verification, profile completion, KYC approval and product activation. Contacts, pipeline stages, notes and follow-up dates are included. Follow-up dates do not send automatic reminders. Messaging automation and third-party integrations are separate. Archived records remain available to restore and count towards the record limit.

Free basic SEO is one initial setup for one primary website, covering up to five key pages after website content and access are ready. It includes page title and meta description setup, heading and image alt-text review, sitemap and basic indexability checks, and Search Console connection assistance. Ongoing SEO, content writing, backlinks and search ranking guarantees are not included.

Marketing services quoted separately

Google Business Profile services and social media management are available by agreed quote. The scope defines platforms, deliverables, approval steps and fees. Advertising spend and third-party production costs are separate unless included in writing. Google controls Business Profile eligibility, verification and visibility; the business owner retains ownership. No ranking or verification outcome is guaranteed.

Support tickets

Signed-in clients can open support tickets, link their own orders, follow replies and close or reopen a conversation. VerityHost administrators can review every ticket, reply and manage its status. Ticket priorities describe the request and do not create a guaranteed response time. Keep passwords and identity documents out of tickets; use the private KYC upload for verification documents.

Renewal and support

There is no automatic renewal charge. We confirm renewal pricing before the next term. Keep contact information current and maintain your own copy of website content. Support is available by email and WhatsApp.

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Domain registration orders

A domain is included only when it appears as a separately priced item in your checkout total. The charge covers a one-year standard registration request. Availability checks are made through ConnectReseller and do not reserve a name. After payment, provide the legal owner contact details and nameservers in your dashboard and authorize registration. Registration is submitted automatically when those requirements are ready; .in registrations also require the registrar’s e-KYC when requested. Payment confirmation is not registration confirmation. The dashboard shows registration status and the recorded expiry date after fulfilment.

If the name cannot be registered at the displayed price, we will contact you about an alternative or refund the domain registration charge and its associated GST, if charged. We will not charge an additional premium without your approval. Once successfully registered, cancellation and refunds depend on the registry/registrar rules and applicable consumer rights. Renewal prices are displayed separately; renewals are not charged automatically.

Introductory .in Starter Bundle

The bundle includes one new standard, non-premium .in registration and 12 months of Personal Starter hosting for the displayed first-year bundle price. Hosting is for one static website with 1 GB storage and SSL; WordPress, website design and email are not included unless ordered separately. Registration is processed through ConnectReseller after the required post-payment details, nameservers and registrar verification are complete, subject to availability and registrar acceptance. The checkout and saved order show the discounted domain charge and hosting charge separately. If registration cannot be fulfilled and you choose a domain refund, the refund is the discounted domain amount paid, not the standalone list price. If the remaining hosting cannot be used for your intended setup, contact us to cancel the unactivated bundle for a full bundle refund. At renewal, standard then-current domain and hosting prices apply; there is no automatic renewal charge.