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Domains · VERITYHOST FIELD GUIDES

DNS records for your website and email, without the confusion

Understand the roles of A, AAAA, CNAME, MX and TXT records before changing your domain settings.

VerityHost EditorialEditorial date 2 min read

Published 5 November 2026 · Reviewed 5 November 2026

Illustrated guide: DNS records for your website and email, without the confusion
Original VerityHost illustration · Domains

DNS changes often happen during a rushed launch, just when a business is least prepared for missing email or a website pointing to the wrong place. You do not need to memorise every record type. You do need a record of the current configuration and a clear description of what you are changing.

Identify the service each record supports

A and AAAA records connect hostnames to IP addresses. A CNAME is an alias for another hostname. MX records describe mail routing, while TXT records can carry verification or email-authentication information. These roles are different, so replacing a website record is not a substitute for setting up email delivery.

Find the authoritative place to edit

The company where you bought the domain may not be the company hosting its DNS. Confirm where the active nameservers point before editing records. Changing values in an inactive dashboard will not change the live domain, and editing both dashboards without a plan can make diagnosis unnecessarily difficult.

Change one purpose at a time

Write down the intended change, the old value and the new value. If you are moving only the website, protect the existing mail configuration. Keep copied records exact, including the hostname and record type. An apparently small difference, such as putting a full name into a field that already appends the domain, can create the wrong record.

Allow for caching and verify results

Different resolvers can retain earlier information for a period, so do not interpret every differing result as a fresh failure. Verify the authoritative record and then check the customer-facing service. If you need support, provide the domain, the record being changed and the time it was updated, without sharing your registrar password in a ticket.

PUT IT INTO PRACTICE

Your checklist.

  • Confirm which provider currently hosts DNS.
  • Save the old record values before editing.
  • Protect MX and authentication records during website moves.
  • Verify the record and the resulting service separately.
VerityHost Editorial

Practical guides from the VerityHost website team. Based in Kakkanadu, Ernakulam, Kerala 682030. Product details are confirmed on the current service page and at checkout.

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