Terms of Service

1. Overview

VerityHost provides hosting-related services, which may include website hosting, WordPress hosting, shop hosting, shared hosting, domain-related services, business email, and customer support.

By using our services, you agree to these Terms of Service and any related policies published on this website.

2. Services

Service offerings may include managed hosting, shared hosting, domain support, business email services, SSL-related assistance, and customer support through available channels.

Certain services may include dashboard-based access, while others may provide access to third-party or hosting-related tools where applicable.

3. Account Responsibility

Customers are responsible for maintaining accurate account information and keeping login credentials secure. You are responsible for activity performed through your account unless caused by our own error or authorized support actions.

4. Acceptable Use

You agree not to use VerityHost services for unlawful activities, abusive conduct, spam, phishing, malware distribution, unauthorized access attempts, infringement of intellectual property rights, or any activity that may harm our systems, network stability, or other customers.

We may suspend or restrict services that appear to violate acceptable use requirements or create risk to service integrity.

5. Domains

Domain-related services may be provided directly or through third-party registrars or related providers. Domain registrations, renewals, transfers, availability, and registry rules may be subject to third-party requirements, pricing changes, and applicable registry or registrar policies.

Customers using externally registered domains may be required to update nameservers, DNS settings, or other configuration in order to use VerityHost services.

6. Business Email

Business email services may be offered as part of hosting-related services or account features, depending on the service plan. Email functionality may include account creation, webmail access, and related configuration assistance.

Deliverability may depend on domain configuration, DNS, provider reputation, third-party receiving systems, and other technical factors.

7. Support

VerityHost may provide support through channels such as chat, WhatsApp, tickets, or other published support methods. Response times may vary depending on the nature of the request, urgency, service status, and support volume.

Support is intended to assist customers with service-related matters, but does not guarantee custom development, extensive third-party troubleshooting, or unlimited implementation work unless specifically agreed.

8. Payments and Renewals

Paid services may be billed on one-time, monthly, annual, or other recurring terms depending on the selected plan. Continued use of paid services may require timely renewal or payment.

Failure to pay or renew may result in suspension, expiration, or deletion of services in accordance with the applicable service type.

9. Suspension or Termination

We may suspend, restrict, or terminate services where necessary for security, abuse prevention, legal compliance, unpaid invoices, policy violations, or infrastructure protection.

We may also suspend services temporarily for maintenance, upgrades, incident response, or provider-related issues.

10. Backups and Data Responsibility

Unless explicitly stated in a service plan or written agreement, customers should not rely solely on VerityHost as the exclusive backup location for important data.

Customers remain responsible for maintaining their own backups of websites, content, emails, databases, and other important data.

11. Service Availability

We aim to provide reliable hosting and related services, but uninterrupted availability cannot be guaranteed. Service interruptions may occur due to maintenance, software issues, third-party outages, provider issues, abuse mitigation, security events, or circumstances beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, VerityHost shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, lost business opportunities, or service interruption losses arising from the use of our services.

Our total liability for any claim related to the services shall generally not exceed the amount paid by the customer for the relevant service period giving rise to the claim, unless otherwise required by law.

13. Changes to Services or Terms

We may update, improve, modify, suspend, or discontinue parts of our services from time to time. We may also update these Terms of Service when necessary.

Continued use of the services after updated terms are published may constitute acceptance of the revised terms.

14. Contact

If you have questions about these Terms of Service, please contact us through our published support or contact channels.