Privacy Policy

1. Overview

VerityHost values customer privacy and aims to handle personal and service-related information responsibly. This Privacy Policy describes the types of information we may collect and how we may use it in connection with our services.

2. Information We May Collect

Depending on how you interact with VerityHost, we may collect information such as:

• Name, email address, phone number, and contact details
• Account registration details and login-related information
• Billing, order, or transaction-related information
• Support messages, tickets, chat inquiries, or service requests
• Domain-related, hosting-related, and service configuration information
• Technical logs, access records, IP addresses, browser details, and system events

3. How We Use Information

We may use collected information for purposes such as:

• Providing hosting, domain, email, and related services
• Managing accounts, access, and service configuration
• Processing orders, billing, and renewals
• Responding to inquiries and providing customer support
• Improving service reliability, performance, and user experience
• Monitoring for abuse, fraud, spam, unauthorized access, or security risks
• Complying with legal obligations or legitimate operational requirements

4. Contact Forms and Inquiries

If you contact VerityHost through forms, email, chat, WhatsApp, tickets, or other support channels, we may store the information you provide in order to respond to your request, follow up, or provide service-related assistance.

5. Account and Service Data

If you create an account or purchase services, we may store account-related and service-related data necessary to operate your hosting, domains, email services, dashboard access, support records, and related functionality.

Service-related data may include configuration details, domain settings, account identifiers, usage records, and operational metadata required to provide or maintain services.

6. Cookies and Similar Technologies

VerityHost may use cookies, session mechanisms, or similar technologies to maintain login sessions, improve usability, remember preferences, protect accounts, and support website functionality.

Some third-party tools or embedded services may also use their own cookies or similar mechanisms where applicable.

7. Sharing of Information

VerityHost does not sell personal information as part of ordinary service operations.

We may share limited information where reasonably necessary with infrastructure providers, payment processors, domain-related providers, email-related providers, support tools, fraud prevention services, or other operational vendors involved in delivering or securing the services.

We may also disclose information where required by law, legal process, regulatory obligation, or to protect rights, security, infrastructure, customers, or service integrity.

8. Data Storage and Security

We take reasonable administrative, technical, and operational steps to protect information against unauthorized access, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security.

Customers are also responsible for maintaining secure passwords, secure devices, and appropriate account hygiene.

9. Third-Party Services

VerityHost services may rely on third-party infrastructure, domain-related services, payment systems, email delivery systems, hosting software, or external platforms. Their operation may involve separate terms, privacy practices, or technical dependencies outside our direct control.

10. Data Retention

We may retain personal, billing, account, support, and service-related information for as long as reasonably necessary to provide services, maintain records, support renewals, resolve disputes, enforce policies, comply with legal obligations, or protect operational and security interests.

Some records may remain in logs, backups, archives, or operational systems for a period even after service cancellation, subject to technical, legal, or operational constraints.

11. Customer Responsibility for Content

Customers remain responsible for the content, data, communications, websites, and material they host or manage through VerityHost services, subject to applicable laws and our service policies.

12. Your Choices

You may contact VerityHost to request updates or corrections to account information where appropriate. Certain data may still need to be retained for legal, billing, operational, fraud prevention, or security reasons.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect service changes, legal requirements, operational practices, or improvements in how we manage information.

Continued use of the services after updates may constitute acceptance of the revised policy.

14. Contact

If you have questions about this Privacy Policy or how information is handled, please contact VerityHost through our published contact or support channels.